Social Services

Outcome Tracker provides an online platform with built-in features for Social Services agencies and the ability to customize for local needs.

Outcome Tracker lets you securely manage case notes, track services provided, and report on outcomes and impacts over time. We provide options assessments, program registration and attendance, and surveys. Communicate case information with your clients securely and confidentially through a client portal. We are compliant with the Health Insurance Portability and Accountability Act (HIPAA) and our robust permission options let you limit client information to specific user groups.

Youth & Family Services

Outcome Tracker enables Youth and Family Services agencies to connect the individuals that you serve to each other so you can map the impact of your services through the family system. Engage with families about an individual’s care through portals and online forms, while appropriately limiting access to confidential information.

Women’s Shelters & Domestic Violence Programs

Security is of utmost importance for agencies who deal with domestic violence issues. Outcome Tracker employs multiple safeguards to ensure that your data is protected while also empowering your clients to engage their own case information through a secure online portal.

Shelter & Support Services for the Unhoused

Empower your staff to securely access shared information about shelter guests while ensuring privacy standards. Monitor and assign available rooms, schedule showers and laundry facilities, and track as many services as you provide. Enable powerful and specific evaluation of your programs internally, and easily report anonymized data to funders, constituents, and other stakeholders.

Mediation & Restorative Justice

We can help you effectively manage your cases with individual and connected records for each party involved and for the case itself. Track mediation events and report the results to showcase the effectiveness of your services.

Outcomes Star

Outcome Tracker is an approved software system for Outcomes Star, a leading client assessment system from Triangle Consulting Social Enterprise.

You can easily track and report on client assessments, generate case reports, manage multiple Stars, and create custom exports. Your agency can choose a license that only includes Outcomes Star, or that uses Stars for all of their case management needs. Outcome Tracker additionally works with Broadview Applied Research to deliver Outcomes Star management. Outcomes Star data is stored on Canadian soil for Canadian nonprofits and on US soil for US nonprofits.

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